Is this the right starting point?
This service is for overseas businesses dealing with a Chinese supplier where a shipment has not arrived, a refund is overdue, goods do not match what was agreed, or the responsible company is unclear.
The aim is to understand the position before committing to a demand letter, negotiation or formal proceedings. An assessment does not promise recovery or a particular outcome.
What the assessment covers
- The counterparty: the relationship between the company on the contract, the invoice issuer and the payment recipient.
- The transaction: what was agreed, what was paid and what happened afterwards.
- The evidence: what the available documents support and where further records or clarification may be needed.
- The options: possible China-side next steps, with the practical limitations and trade-offs identified.
What you receive
A written assessment in English, within an agreed scope, setting out the relevant counterparty, key issues, evidence gaps and recommended next steps. Where further action is appropriate, the scope and fees for that work are discussed separately.
What to prepare
Start with a short email identifying your business, the Chinese counterparty, the amount involved, the problem and any urgent deadline. Please do not attach a complete case file to your first message.
After an initial fit and conflict check, the material requested may include the contract or purchase order, pro forma invoice, payment records, key communications and records of delivery or quality issues. The appropriate way to share documents will be agreed with you.
What is not included
The assessment does not include sending a lawyer’s letter, contacting the supplier, conducting negotiations, filing proceedings, translations or a full investigation into recoverable assets unless expressly agreed. Each further step requires its own agreed scope.
Fees and timing
The fee and expected delivery time are confirmed after reviewing the scope and available material, before work begins. If there is an urgent deadline, include the date and its source in your first email. Do not assume that an enquiry suspends a deadline.